Philippine Airlines

Philippine Airlines, Inc. (abbreviated as PAL and also known historically as Philippine Air Lines) operating as Philippine Airlines, is a flag carrier of the Philippines. Headquartered in the Philippine National Bank Financial Center in Pasay City, the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name. Out of its hubs at Ninoy Aquino International Airport of Manila and Mactan-Cebu International Airport of Cebu City, Philippine Airlines serves nineteen destinations in the Philippines and 24 destinations in Southeast Asia, Middle East, East Asia, Oceania and North America.

Formerly one of the largest Asian airlines, PAL was severely affected by the 1997 Asian Financial Crisis. In what was believed to be one of the Philippines' biggest corporate failures, PAL was forced to downsize its international operations by completely cutting operations to Europe and eventually Middle East, cutting virtually all domestic services excluding routes operated from Manila, reducing the size of its fleet and terminating the jobs of thousands of employees. The airline was placed under receivership in 1998, gradually restoring operations to many of the destinations it formerly serviced. PAL exited receivership in 2007 with ambitious plans to further its previously serviced destinations, as well as diversify its fleet.

Philippine Airlines is the only airline in the Philippines to be accredited with the IATA Operational Safety Audit (IOSA) by the International Air Transport Association (IATA) and has been awarded a 3-star rating by the independent research consultancy firm Skytrax. Philippine Airlines carried more than 9 million passengers during the 2010-2011 period.

Early beginnings (1935-1959)
On November 14, 1935, Philippine Congress approved the franchise of Philippine Aerial Taxi Company, Incorporated to provide mail, cargo and passenger service particularly in the island of Luzon. The company became dormant for six years on its scheduled passenger operation under its assigned routes.
 * As Philippine Aerial Taxi Company

On February 26, 1941, Philippine Air Lines, Inc. by a group of businessmen led by Andres Soriano - hailed as one of the Philippines' leading industrialists at the time, who served as its general manager, and former Senator Ramon Fernandez, who served as its chairman and president. Philippine Air Lines, Inc. acquired the franchise of Philippine Aerial Taxi Company, Incorporated, thus the birth of Philippine Airlines.
 * As Philippine Air Lines

The airline’s first flight took place on March 15, 1941 with a single Beechcraft Model 18 NPC-54 on daily services between Manila (from Nielson Field) and Baguio. On July 22, the airline acquired the franchise of the Philippine Aerial Taxi Company. Government investment in September paved the way for its nationalization.

PAL services were interrupted during World War II, which lasted in the Philippines from late 1941 to 1945. Upon the outbreak of the Pacific War on December 8, 1941, the two Model 18s and their pilots were pressed into military service. They were used to evacuate American fighter pilots to Australia until one was shot down over Mindanao and the other was destroyed on the ground in an air raid in Surabaya, Indonesia.

On February 14, 1946, PAL resumed operations after a five-year hiatus with service to 15 domestic points with five Douglas DC-3s and a payroll of 108 names. Philippine Airlines returned to its original home, the Nielson Airport in Makati. The airport, heavily damaged during the war, was refurbished and modernized by PAL at a hefty cost of over one million pesos, quickly becoming the official port of entry for air passengers into the Philippines. The airport was operated by Manila International Air Terminal, Inc., a wholly owned PAL subsidiary.

On July 31, 1946, PAL became the first Asian airline to cross the Pacific Ocean when a chartered Douglas DC-4 ferried 40 American servicemen to Oakland, California from Nielson Airport with stops in Guam, Wake Island, Johnston Atoll and Honolulu. A regular service between Manila and San Francisco was started in December the same year. It was during this time that the airline was designated as the country’s flag carrier.

PAL commenced service to Europe in 1947 with the acquisition of more Douglas DC-4s. By 1948 PAL had absorbed the only other scheduled airlines in the Philippines, Far Eastern Air Transport and Commercial Air Lines. Following the government's decision to convert Nichols Field in Pasay City, the site of a former U.S. Air Force base, into a new international airport for Manila, PAL was required to move its base of operations and passenger terminal there from Nielsen Airport. The transfer was accomplished over a five-month period from January 31 to June 28, 1948, with PAL investing an additional P600,000 in ground installations and improvements to Nichols Field.

In 1951, PAL leased a DC-3 named "Kinsei" to Japan Airlines, which led to the founding of the country's own national airline. In 1954, the Philippine government suspended all long-haul international flights, only to resume five years later, when the government decided that it was a matter of national policy. In three years, PAL started services to Hong Kong, Bangkok, and Taipei using Convair 340s that would later be replaced by the Vickers Viscount 784, which brought the airline into the turboprop age.

First expansion and modernization (1960-1989)
In the 1960s, PAL entered the jet age, initially with a lone Boeing 707, later replaced with Douglas DC-8 aircraft leased from KLM Royal Dutch Airlines., used for long-haul international flights to Europe and the United States. The DC-3 remained the mainstay of domestic services as it expanded to a total of 72 points as airports were improved or opened, but most of the airline's rural air service was later stopped in May 1964. Two years later, PAL commenced its first turbojet services to Cebu, Bacolod, and Davao City|Davao using the BAC1-11. In addition, PAL was also privatized, as the Philippine government relinquished its share in PAL after Benigno Toda, Jr., then-PAL chairman, acquired a majority stake in the airline.

When President Ferdinand Marcos declared martial law in 1972, he implemented a one-airline policy. PAL was the lone surviving airline, absorbing Air Manila and Filipinas Orient Airways. On March 10, 1973 PAL was re-designated as the national flag carrier. PAL continued its expansion with the arrival of its first Douglas DC-10 in July 1974. Three years later, the Philippine government re-nationalized PAL, with the Government Service Insurance System holding a majority of PAL shares. In 1979, the Boeing 727, the Boeing 747-200B and the Airbus A300B4, dubbed the "Love Bus", joined the PAL fleet, while the PAL DC-8 fleet was retired.

In 1975 Philippine Airlines was headquartered in the PAL Building in Makati City.

Between 1979 and 1981, as part of a comprehensive modernization program led by then-PAL President Roman A. Cruz, PAL built a series of mammoth aviation-related facilities around the periphery of the MIA. These included the PAL Technical Center, the PAL Inflight Center, the PAL Data Center and the PAL Aviation School.



On April 2, 1982, a PAL Boeing 747-200B arriving from San Francisco via Honolulu became the first aircraft to dock at the new 800-million peso Terminal 1 ofManila International Airport. PAL would later strengthen its cargo-handling capability by building a dedicated cargo terminal building adjacent to the MIA passenger terminal and installing cargo-refrigeration equipment in 1983. The new facilities, which catered mainly to international cargo services, enabled PAL to become a fully equipped cargo handler. Services to Paris and Zürich began in November 1982.

After Cruz's resignation to President Cory Aquino on the last day of the 1986 EDSA Revolution, Dante G. Santos became PAL president. He launched a massive modernization of the domestic fleet with the acquisition of the Short 360, nicknamed the "Sunriser", in May 1987, the Fokker 50 in August 1988 and the Boeing 737-300 jet in August 1989.

As the Manila domestic passenger terminal outgrew its capacity and ramp aircraft parking space became more scarce, PAL leased the hangar of the Philippine Aerospace Development Corporation and converted it into the PAL Domestic Terminal 2. The terminal, which opened in October 1998, exclusively served passengers flying to destinations serviced by PAL's Airbus A300s: namely, Cebu and Davao, with General Santos and Puerto Princesa added later on. At the same time, PAL also expanded and improved the existing terminal. The opening of the new facility cleared out the old terminal and provided greater convenience to passengers.

Re-privatization and second expansion (1990-1997)
PAL was privatized again in January 1992, when the government sold a 67% share of PAL to a holding company called PR Holdings. However, a conflict as to who would lead PAL led to a compromise in 1993, when former Agriculture Secretary Carlos G. Dominguez was elected PAL president by the airline's board of directors. The fleet of BAC1-11s were retired in May 1992, following completion of the deliveries of Boeing 737s, and the Short 360s in September. In November 1993, PAL acquired its first Boeing 747-400. The new aircraft arrived at Subic Bay International Airport and was carrying then-President Fidel V. Ramos, who was headed home from the United States after an official visit. The 200-ton aircraft, one of the world's largest and most popular long-range aircraft continues to be the mainstay of PAL's trans-Pacific services and its flagship aircraft. A new service between Manila and Osaka, launched in 1994, brought to 34 the number of points in PAL's international route network.

The PAL Domestic Terminal 2 was refurbished in 1995, with a number of facilities being added or improved, including a renovated Mabuhay Lounge, an exclusive check-in counter for Mabuhay Class passengers, an Express Counter, refreshment bar, a medical clinic, an expansive waiting lounge and two baggage carousels in the arrival section. PAL facilities at NAIA were also renovated. The total cost for the renovation of the domestic terminal (1 and 2) reached P33.15 million while the NAIA renovation totaled P125 million.

In January 1995, Lucio C. Tan, the majority shareholder of PR Holdings, became the new chairman and CEO of the airline. The delivery of the carrier's fourth Boeing 747-400 in April 1996 signaled the start of an ambitious US$4 billion modernization and re-fleeting program that aimed to make PAL one of Asia's best airlines within three years. The centerpiece of the program was the acquisition of 36 state-of-the-art aircraft from Airbus and Boeing between 1996 to 1999. The re-fleeting sought to give PAL the distinction of having the youngest fleet in Asia and allow the expansion of its domestic and international route network. The 36 orders of PAL during its re-fleeting program were for eight Boeing 747-400s, four Airbus A340-300s, two Airbus A340-200s, eight Airbus A330-300s and twelve Airbus A320-200s. The re-fleeting program enabled PAL to be dubbed the first airline in the world to operate the full range of new-generation Airbus aircraft.

Asian financial crisis (1997-1999)


In 1997, PAL rebranded itself as "Asia's sunniest airline" to cap its new marketing and advertising thrust. In addition to its re-fleeting program, PAL commenced service to New York City (using Newark Liberty International Airport) via Vancouver. However, this caused the airline to be financially unstable, having acquired too many aircraft while matching them with unprofitable routes. The re-fleeting program was about halfway through when the full impact of the 1997 Asian financial crisis struck the airline industry early in 1998. By 31 March 1999, PAL dismantled its Cebu City hub. With massive lay-offs also taking place, disputes between the airline’s owners and the employee’s union led to a complete shutdown of PAL's operations on September 23, 1998, the first Asian airline to do so and one of the largest corporate failures in Philippine history. Cathay Pacific temporarily took over PAL's domestic and international operations during its fourteen-day shutdown, with Cathay Pacific also showing interest in acquiring a 40-percent stake in PAL during this period. However, no agreement was reached.

PAL flew once again on October 7, 1998 after an agreement between PAL employees and top management, reported to be facilitated by then-President Joseph Estrada, was reached, with services to 15 domestic points out of Manila. On October 29, the flag carrier resumed international services with flights to Los Angeles and San Francisco, with other international services being restored three weeks later. Asian services resumed on November 11 with flights to Tokyo and Hong Kong. PAL gradually expanded its network over the next two months, restoring services to Taipei, Osaka (via Cebu), Singapore, Fukuoka, Dhahran, Riyadh and Seoul. With the aviation industry still in the doldrums, PAL continued to search for a strategic partner but in the end, it submitted a "standalone" rehabilitation plan to the SEC on December 7, 1998. The plan provides a sound basis for the airline to undertake a recovery on its own while keeping the door open to the entry of a strategic partner in the future. PAL presented the new proposed rehabilitation plan to its major creditors during a two-week marathon meeting that started on February 15 in Washington D.C. and ended on March 1 in Hong Kong.

In 1999, PAL submitted its amended rehabilitation plan to the Securities and Exchange Commission that comprised a revised business plan and a revised financial restructuring plan. The plan also required the infusion of US$200 million in new equity, with 40% to 60% coming from financial investors and translating to no less than 90% ownership of PAL. That same year, with the unprecedented boom in air travel, PAL operations were moved to the new Centennial Terminal 2 of Ninoy Aquino International Airport, located at the site of the old MIA terminal building. On August 9, 1999, PAL moved selected domestic flights to the P5.3 billion terminal. Full domestic operations operated from the new terminal on August 10, while international services followed soon after, thus consolidating PAL's flight operations in one terminal for the first time.

Receivership and rehabilitation (2000-2008)


In 2000, PAL finally returned to profitability, making some ₱44.2 million in its first year of rehabilitation, breaking some six years of heavy losses. On September 1, 2000, PAL formally handed over its ownership of its maintenance and engineering division to German-led joint venture Lufthansa Technik Philippines (LTP), the world's largest provider of aircraft maintenance services in accordance with the provisions of its rehabilitation plan, which mandates the disposal of the airline's non-core assets. In August of the same year, PAL opened an e-mail booking facility. In 2001, PAL continued to gain a net profit of P419 million in its second year of rehabilitation. In this year alone, PAL restored services to Bangkok, Taipei, Sydney, Busan, Jakarta, Vancouver and Ho Chi Minh City, while launching new services to Shanghai and Melbourne. A year later, PAL restored services to Guam and Tagbilaran.

The Mabuhay Miles frequent flyer program was launched in 2002, combining PAL's former frequent flyer programs, PALSmiles, Mabuhay Club, and the Flying Sportsman (now SportsPlus) all into one. The PAL RHUSH (Rapid Handling of Urgent Shipments) Cargo service was also re-launched during the same year. An online arrival and departure facility and a new booking system was then launched in 2003. In December, PAL also acquired a fifth Boeing 747-400.

In 2004, PAL launched services to Las Vegas to mark its 63rd year of service. PAL also returned to Laoag and started services to Macau on codeshare with Air Macau. The airline also saw its return to Europe with the return of the airline to Paris and Amsterdam on agreements with Air France and KLM. Service to Paris, however, was inevitably cut due to the formation of Air France-KLM. PAL also continued an overhaul of its fleet with the arrival of two new Airbus A320-214s and continued modernizing its ticketing systems with the launch of electronic ticketing. For the first time in Philippine history, the airline flew President-elect Gloria Macapagal-Arroyo and Vice-President-elect Noli de Castro to their inauguration in Cebu City. Arroyo rode a chartered PAL Airbus A330-300, while de Castro was aboard a separate Airbus A320-200.

In March 2005, PAL started services to Nagoya and restored scheduled flights to Beijing after a 15-year hiatus. In response to rival Cebu Pacific's increasing domestic market share, mainly due to its massive re-fleeting program and its own aging Boeing 737 fleet, PAL signed an agreement for the purchase and lease of up to 18 Airbus A319-112s and A320-214s from Airbus and GE Capital Aviation Services (GECAS) on December 6, 2005.

The first brand-new, GECAS-leased Airbus A319-112s were delivered to and inaugurated by PAL and President Arroyo on October 20, 2006. It was the first aircraft in the airline's history to offer AVOD-capable inflight entertainment. In December, the airline initiated its wide-body re-fleeting program by signing a deal with Boeing for the purchase of two Boeing 777-300ER aircraft to be delivered in 2009, with an option for two more planes in 2011. PAL also signed a separate agreement with GECAS to lease another two Boeing 777-300ER aircraft for delivery in 2010. The purchase of the new 777-300ERs effectively canceled previous orders for new 747-400s, ending the production of said aircraft. PAL later signed a memorandum of understanding that opens the way for the introduction of flights to the southwestern Chinese city of Chongqing. Service to Chongqing began on March 14, 2008, while service to Chengdu commenced on March 18, though the routes have been terminated due to the Sichuan earthquake.

The Securities and Exchange Commission, on October 4, 2007, ordered the release of PAL from receivership. This move came nine years after coming within proximity of liquidation amid mounting bills due to the Asian financial crisis. Moments after PAL’s formal exit from rehabilitation, the airline announced plans to attract foreign investments through an international road show to tour around Asia, Europe and North America.

Philippine Airlines was named "Airline Turnaround of the Year" for 2006 and 2007 by the Centre for Asia Pacific Aviation for its "strategic contribution to the aviation industry through a significant transformation by successfully restructuring its operations through innovative cost-cutting measures resulting in operating profits".

Post-receivership and contemporary history (2008-present)
Despites PAL's successfuls exit from receivership, with the downgrading of the standard of Philippine aviation by the United States Federal Aviation Administration from Category 1 to Category 2 in January 2008, PAL president Jaime Bautista stated that as a consequence of the downgrading, its 2008 growth targets would be lowered. The FAA decision prevents PAL from increasing its flights to the United States from 33 per week or from switching the type of aircraft used unless the airline undertakes a wet-lease agreement with a different carrier. This is in spite of PAL's efforts to expand its presence in the US market by opening new service to San Diego and Seattle and also restarting service to Chicago and later New York City, as well as Saipan. It has been announced that the inspection by the FAA will now be in 2010. The Philippine Civil Aviation Authority asked for the delay.

On March 31, 2008, PAL announced that it had ordered nine aircraft from Bombardier Aerospace: namely three 50-seater Bombardier Q300 and six 78-seater Bombardier Q400 aircraft at an estimated value of $150 million, all in preparation for the launch of PAL Express, its new regional subsidiary, which was unveiled on April 14, 2008. Using the recently ordered fleet, PAL Express will primarily fly intra-regional routes in the Visayas and Mindanao from Cebu City, as well as secondary routes to smaller airports in island provinces that are not able to accommodate PAL’s regular jet aircraft. The launch of PAL Express is a ground-breaking step for PAL as it not only marks the first time it is launching a sub-brand in its history but also marks the return of turboprop aircraft to the PAL fleet since the Asian financial crisis. PAL Express operations began on May 5, with eight flights daily between Manila and Malay. Hub operations from Cebu City commenced on May 19 with flights between Cebu and five points in the Visayas and Mindanao, while service to other destinations, including many destinations formerly served by PAL prior to the Asian financial crisis, began in June and July 2008.

In March 2010, Philippine Airlines again expanded its route network, resuming services to Riyadh with a four times weekly Boeing 747 service four years after it was suspended, as well as adding a twice weekly Airbus A330 service to Brisbane, however both routes were suspended in 2011.

Boeing 777-300ER
In December 2006, the airline initiated its widebody re-fleeting program by signing a deal with Boeing for the purchase of two Boeing 777-300ER aircraft to be delivered in 2009, with an option to purchase two more planes in 2011. PAL also signed a separate agreement with GECAS to lease another two Boeing 777-300ER aircraft for delivery in 2010. The airline later exercised its options for the two planes. Originally intended for flights to the United States, the FAA category 2 downgrading has made expansion in the US impossible until Philippine aviation is restored to Category 1. They will also use the 777 in the Manila-Vancouver service on flights not continuing to Las Vegas (PR116/117) starting March 28, 2011.

Philippine Airlines' first Boeing 777-300ER first flew on November 2, 2009, and was delivered to Philippine Airlines on November 19, 2009. The second 777 was delivered in January 2010 while 2 more 777s will be delivered in 2012 and 2013. The Boeing 777-300ER features 42 fully flat Business Class seats (2-3-2 Layout) and 328 Economy Class seats (3-4-3 Layout) with a total of 370 seats.

Labor disputes
In July 2010, 25 of Philippine Airlines' pilots resigned and left to seek employment abroad without informing the airline. After calls to return to work by both the airline and Philippine Government, PAL subsequently sought to file charges against the pilots involved for breach of contract. In the same month, PAL announced that it would be outsourcing jobs, with retrenchments resulting. Disputes with flight attendants, ground crew, airport staff as well as reservation agents escalated, with threats of potentially disruptive strike action, which took place in October. On Friday 12 November 2010 the Department of Labor and Employment approved the lay-off of 2600 employees of Philippine Airlines.

Corporate management


Philippine Airlines is owned by PAL Holdings (PSE: PAL), a holding company responsible for the airline's operations. PAL Holdings is in turn part of a group of companies owned by business tycoon Lucio Tan. PAL is the thirteenth-largest corporation in the Philippines in terms of revenue and the twenty-first largest in terms of assets, as stated in the Philippines' Top 500 Largest Corporations of 2005. As of January 2005, PAL employs a total of 7,322 regular employees, including 450 pilots and 1300 cabin crew. PAL is the sixty-first largest airline in the world in terms of revenue passenger kilometers flown, with over 16 million flown for 21 million available seat kilometers, an average load factor of 76 percent.

For the fiscal year ending on March 31, 2007, Philippine Airlines reported a net income of US$140.3 million, the largest profit in its 66-year history. This allowed it to exit receivership in October. PAL had forecast net profit to reach $32.32 million for the fiscal year ending on March 31, 2008, $26.28 million in 2009 and $47.41 million in 2010, but this proved difficult to achieve, with a large loss announced in early 2009 causing some concern.

Major facilities
Philippine Airlines operates several aviation facilities in the Philippines. These include various training facilities for pilots and cabin crew, catering services, as well as a data center and a flight simulator.

Training facilities
Philippine Airlines maintains training facilities both for its pilots and other crew. This is composed of both the PAL Aviation School, the PAL Technical Center and the PAL Learning Center.

The PAL Aviation School, located within the premises of Diosdado Macapagal International Airport, provides flight training for its own operations and as well as for other airlines, the Philippine government and individual students. It currently operates ten Cessna 172Rs and a Piper Seminole for student pilots' training with complete training facilities including simulators for the Boeing 737 and for turboprop aircraft. More than 5,000 students graduated from the PAL Aviation School, eventually joining the ranks of pilots at PAL and other airlines.

The PAL Learning Center, located in Manila, serves as the integrated center for Philippine Airlines flight deck crew, cabin crew, catering, technical, ticketing and ground personnel.

Located at the PAL Maintenance Base Complex in Pasay City, the PAL flight simulator, designed to simulate a Boeing 737, can duplicate all flight conditions complete with sound and visual system capability for day, dusk and night operations. Due to PAL removing the 737 series from its fleet, it has placed the flight simulator for sale.
 * PAL flight simulator

PAL Data Center
Located in Pasay City, the PAL Data Center is the headquarters of the airline's information systems department, communications engineering and information technology hub. The center is the core of the Philippine Airlines' operations, having one of the most extensive computer systems and radio communications networks in the Philippines.

Airport and cargo services
PAL also maintains integrated airport ground handling services, cargo operations and a full catering service for it and other airlines. This is composed of PAL Airport Services, Philippine Airlines Cargo and the PAL Inflight Center.

Based at both the Centennial Terminal (Terminal 2) and International Cargo Terminal of Ninoy Aquino International Airport, PAL Airport Services offers ground handling for seven international airlines calling at Manila, while Philippine Airlines Cargo processes and ships an average of 200 tons of Manila publications and 2 tons of mail daily throughout the country and 368 tons of cargo abroad daily.

Established in 1979, the PAL Inflight Center is the site of fully equipped in-flight kitchens and catering center of Philippine Airlines which also offer catering services for Japan Airlines, China Airlines, Korean Air and Northwest Airlines, preparing some 6,500 meals daily.

Destinations
Philippine Airlines operates a hub-and-spoke route network out of its two hubs in Manila and Cebu. Virtually all PAL routes are operated from its hubs, with the majority of routes operating from Manila. Domestically, PAL flies to major Philippine cities from Manila and Cebu, while internationally, it flies between Manila (Cebu to a lesser extent) and cities in the Asia-Pacific region, the Western United States, Canada and Australia. Many destinations served by PAL, especially destinations in the United States, Canada, Australia, Japan and Hong Kong are areas with large overseas Filipino populations.

PAL currently operates four non-hub routes, Bangkok-Delhi, Vancouver-Las Vegas, Singapore-Jakarta, and Sydney-Melbourne. In the past, PAL operated a number of domestic and international non-hub routes (most notably Iloilo-General Santos, Vancouver-New York and Zürich-Paris), as well as non-stop services to destinations in Europe and extensive domestic operations; these services were discontinued in light of the Asian financial crisis. Some of its previous domestic operations: namely, service from Manila to Naga, Dumaguete and Tuguegarao, have been taken over by Airphil Express, while others have been taken over by other airlines or stopped altogether. Service to the Middle East continued after the Asian financial crisis; however, this was also eventually discontinued due to high fuel prices and an oversupply of seats, as well as intense competition from Middle Eastern carriers. PAL discontinued service to Riyadh, its last Middle Eastern destination, on March 2, 2006 and re-introduced flights again in 2010 but discontinued once again on April 2011, but it maintains code-share agreements with carriers based in that region.

After exiting from receivership, PAL has expressed interest in increasing its frequencies to Canada such as an expansion to Toronto and Montreal and introducing flights to Dhaka, Guangzhou and Mumbai  expand its presence in the United States by commencing service to Saipan, Seattle, Dallas and Houston, as well as restore service to  New York, and restoring service to India and Europe,  as well as the Middle East. The downgrading of the Philippines' aviation status by the Federal Aviation Administration however has prevented PAL from expanding its coverage in the United States. Because of such, PAL has considered starting services to Perth and Auckland.

On 5 December, Philippine Airlines announced that it would re-introduce services to Brisbane, effective March 2010 with Airbus A330-300 equipment. It's existing services to Sydney and Melbourne would also see an upgrade from Airbus A330-300s to Airbus A340-300 (selected flights to/from Sydney and Melbourne only)

On October 15, 2010, Philippine Airlines announced that its Manila-Brisbane services will be suspended indefinitely as of October 31, with Melbourne bound services reduced from 5 flights per week to just 3 flights per week. Sydney services remain unaltered. The company cited marketing considerations for the suspension of Brisbane services.

The carrier recently re-introduced flights to New Delhi after decades of absence in the Indian subcontinent; there will be 3 direct flights while 3 other flights will stop at Bangkok's Suvarnabhumi Airport.

Ban from European Union operations
As of 9 September 2010, the airline (along with all airlines certified by the authorities in the Republic of the Philippines) is prohibited from operating within the European Union But in November 2010, EU has raised the possibility of lifting the ban after a revisit from an EU audit team.

Codeshare agreements
Philippine Airlines shares codeshare agreements with the following airlines as of February 2011:

Fleet
As of 26 November 2010, the Philippine Airlines fleet (excluding Airphil Express) consists of the following aircraft with an average age of 8.9 years: The Philippine airlines Boeing customer code is 'F6'. Any aircraft purchased directly from Boeing will feature this code. For example, Boeing 747-400 will become 747-4F6.

Future fleet


In May 2006, Philippine Airlines announced its medium-term fleet plan, covering fiscal years 2006 to 2011. The plan aims to increase and/or replace the current fleet with new additional aircraft for a complete fleet of 43 wide and narrow bodied aircraft at the culmination of the re-fleeting and expansion program. A major overhaul of the narrow-bodied fleet includes the phase-out of all remaining Boeing 737 aircraft by October 2007, maintaining instead a fleet of 20 brand-new Airbus A320 family aircraft from 2008 onwards. The wide-body fleet plan also seeks to increase the current medium-haul fleet of eight Airbus A330-300 aircraft with two additional aircraft between 2007 and 2009, and the long-haul fleet of five Boeing 747-400 and four Airbus A340-300 with six additional aircraft between 2007 and 2011.

On December 6, 2006, PAL signed an agreement with Boeing for two Boeing 777-300ER aircraft, with a purchase agreement for two more aircraft. A separate agreement to lease two additional 777-300ERs from General Electric Capital Aviation Services (GECAS) was signed as well. In May 2007, PAL exercised its rights to purchase an additional two 777-300ERs for delivery in 2011. The first 777 delivered in November 2009 and the 2nd 777 delivered in January 2010 are leased. The four 777s that were directly purchased and were slated for delivery starting 2011 were deferred to 2012 and 2013 following mounting losses and uncertainty over the return to a Category 1 rating.

As part of its domestic expansion plan, PAL has also acquired a fleet of nine Bombardier Dash 8 aircraft, three Q300s and six Q400s, for the use of PAL Express. Likewise, Philippine Airlines has also shown interest in acquiring next-generation aircraft such as the Airbus A350, the Airbus A380, the Boeing 747-8 Intercontinental and the Boeing 787 Dreamliner, as well as the Boeing 767 to augment its medium to long haul routes. Currently Philippine Airlines is in negotiations with Airbus towards twelve Airbus A350-900 to replace the A330-300s and the A340-300s.

PAL President Jaime Bautista has expressed interest to replace its 747-400s by 2015 and is highly considering the Airbus A380. Rumors has it that PAL may buy two Airbus A380s and lease two more for its expansion in United States soil, but an official announcement has yet to be made. The Airbus A380 will complement its upcoming Boeing 777-300ER in U.S. and Canada routes. As of this moment, studies are being done for a possible A380 order by 2009 or 2010 to be delivered by 2014.

Fleet maintenance
The entire Philippine Airlines fleet of Airbus and Boeing jets were formerly maintained in-house at the PAL Technical Center, which consists of two hangars which contain an engine overhaul shop, two engine test cells and test shops. The responsibility of maintaining the fleet, as well as all the facilities, was subsequently transferred in 2000 to Lufthansa Technik Philippines (LTP), a joint venture of Hamburg-based Lufthansa Technik AG, a leading maintenance provider in aircraft maintenance, repair and overhaul, and Macro Asia Corporation, one of the Philippines' leading providers of aviation support services and catering for foreign airlines, owned by Lucio Tan, the majority owner of PAL. LTP currently maintains a four-bay hangar and workshops occupying 110,000 square meters in Manila’s Ninoy Aquino International Airport.

Logo
The Philippine Airlines logo has gone under four incarnations in the entire length of its operations. The first logo incorporated a blue oval with "PAL" superimposed in white letters, a four-pointed star whose points intersect behind the "A" in the PAL initials, and a wing whose position varied depending on the location of the logo (the wing points to the right if located on the left side of the plane, left if on the right side). A variant of this logo used a globe instead in the blue oval with the PAL initials superimposed. This logo would be in use from the 1950s until the mid-1960s, when it would be replaced by a second logo.

The second logo adopted a blue triangle (with the bottom point missing) and a red triangle superimposed upon it, enclosed by a circle. In the mid-1970s, a third logo, which removed the circle, was introduced. The typeface used in the third logo was later applied to the second logo, which remained the official PAL logo until 1986, when it would be replaced by its current logo.

The current PAL logo features the same two blue and red triangles used in the second and third logos. However, a yellow sun, reminiscent of the flag of the Philippines, was superimposed on top of the blue triangle, and a new Helvetica typeface was used.

Livery
PAL liveries have undergone many incarnations. The first PAL aircraft bore a simple white-top, silver-bottom livery separated by solid straight cheatlines, with a small Philippine flag superimposed on the tail. The name "Philippine Air Lines" was superimposed in the upper forward portion of the fuselage and the PAL logo was located in the back. Later variants of the livery, especially on PAL jet aircraft, made use of an extended Philippine flag as cheatlines, with the PAL logo superimposed on the tail. By this time, the name "Philippine Airlines" was used in the livery.

Another variant of the original livery used by PAL is somewhat similar to the current livery used today. However, it uses PAL's third logo on the tail with blue, white and red cheatlines running the center of the fuselage. Later on, the bottom half of the fuselage was also painted white.

The current "Eurowhite" livery, first used with the Short 360, was adopted in 1986 following PAL's corporate rebranding. This livery, (designed by Landor Associates) has the name "Philippines" superimposed on the forward portion of the fuselage in italics (using the PAL logo typeface), while the tail is painted with the logo and the Philippine flag is visible near the rear of the aircraft. The PAL logo is also painted on the winglets of aircraft that feature them. The name "Philippines" was used instead of "Philippine Airlines" to denote that PAL is the primary flag carrier of the Philippines. However, this has led to confusion, leading some to believe that a PAL plane, especially when chartered by the President for official or state visits, is in fact the Philippine "Air Force One".

Slogans and advertising

 * Mabuhay
 * Asia's First Airline
 * Welcome Aboard the Philippines
 * Shining Through - concurrent with the slogan The beauty of the Philippines that heavily promoted Philippines as a tourist destination. The TV advertisement clip won a finalist in Clio Awards.
 * 1987 Advertisement
 * 1987 Advertisement
 * Cebu Advertisement
 * 1992 Advertisement
 * Pilipino, Para sa Pilipino (Filipino, for the Filipino)
 * On the Wings of Change
 * Asia's Sunniest
 * With You All the Way
 * It's About Experience - introduced after its 60th Anniversary. It attempts to highlight the fact that PAL is the first and longest-serving airline in Asia under its original name. The slogan was also used in the airline's ad spot featuring Kevyn Lettau, which incidentally featured her song, "Sunlight."
 * Love at Thirty Thousand Feet is the de facto theme song of the airline. It was composed by Jose Mari Chan and is still being used today. The song has many variations, including a version for the PAL's Swingaround tour package advertisement.
 * Clearly no. 1
 * With us, You're always no. 1
 * Asia's First, Shining Through - introduced for PAL's 70th anniversary, it combines two previous PAL slogans: Asia's First Airline and Shining Through.

Mabuhay Miles
Mabuhay Miles is the Philippine Airlines frequent flyer program. It was established in 2002 by merging all existing PAL frequent flyer programs prior to the Asian financial crisis: namely, PALsmiles, the Mabuhay Club and the Flying Sportsman, with PALsmiles and Mabuhay Club members being moved to the new program on August 1, 2002. The Flying Sportsman program was subsequently transformed into SportsPlus, a three-tiered, subscription-based program which gives extra baggage allocations for sports equipment on PAL flights, aimed specifically at golfers, bowlers, scuba divers, tennis and badminton players, anglers and cyclists. The SportsPlus program is available only to Mabuhay Miles base members, as Mabuhay Miles members on higher membership tiers automatically receive SportsPlus privileges.

Mabuhay Miles members earn miles that can be redeemed at face value on most Philippine Airlines-operated flights, as well as on code-shared routes of partner airlines. Some promotional fares and all flights operated by Airphil Express, however, are ineligible to earn miles. Miles may also be earned by patronizing the services of Mabuhay Miles partners, or by purchasing miles. Membership tiers include Mabuhay Miles Base, Elite, Premium Elite and Million Miler.

As of October 22, 2004, Philippine Airlines has 27 Million Milers.

Mabuhay Lounge and partner lounges
The Mabuhay Lounge is Philippine Airlines' airport lounge, serving passengers flying Mabuhay Class on Philippine Airlines flights, as well as members of the Mabuhay Miles Elite and Premier Elite membership tiers (except Econolight ticket holders). There are twelve Mabuhay Lounges, with one each in Bacolod-Silay, Iloilo and General Santos City in the Philippines, and in Honolulu, Los Angeles and San Francisco internationally. There are two lounges at PAL's hubs in Manila and Cebu City, as well as in Davao City, with each lounge respectively catering to PAL's domestic and international passengers.

All Mabuhay Lounges offer light meals and refreshments. At the Mabuhay Lounges in Manila and Cebu City, as well as in Bacolod and Iloilo, amenities include large plasma-screen televisions, a business center equipped with telephones, a fax machine and personal computers with free, unlimited Internet access, as well as massage services. Wi-Fi internet service is available exclusively at the Mabuhay Lounges in Manila and Cebu City.

Passengers at other airports can avail of similar facilities at partner lounges. Some of them include the CNAC Lounge at Hong Kong International Airport, the Air New Zealand lounge at Melbourne Airport and SATS Lounge at Singapore's Changi Airport.

Cabin service
Philippine Airlines currently offers two-class services on all aircraft. The airline's inflight magazine, Mabuhay, is available in all classes. In 2006, in commemoration with the 60th anniversary of the First Transpacific Crossing by an Asian Airline, Philippine Airlines launched One by One in its First Class and Mabuhay Class service onboard transpacific flights. The new inflight meal service method recreates the "A la Carte" service where passengers can select their own meal from a variety of choices. "On Demand" service allows passengers to partake of their meals anytime during the flight.

Mabuhay Class (Business class)
Mabuhay Class seats, available on all aircraft, offer increased legroom, advanced seat ergonomics and personal screens (older A320-200s do not feature personal screens and instead they have drop-down LCD screens). The food service offers a full-course selection of Western, Filipino and Japanese Kaiseki dishes (the latter is offered on Japan-bound flights). A written menu is provided and orders are taken before take-off. Currently, Philippine Airlines is the only local carrier to offer business class on domestic flights.

Newly refurbished Boeing 747-400s, except for RP-C8168, and the new Boeing 777-300ER feature 42 (B744) or 56 (B777) lie-flat business class seats manufactured by Recaro. Arranged in 2-2 or 2-3-2 configurations, seats have a pitch of at least 60 inches. Seats are upholstered in blue with silver-copper accents and feature 15-inch (38 cm) personal screens with AVOD (bulkhead and exit row seats feature 10.6-inch (27 cm) personal screens), as well as in-seat power. The new 777-300s feature a USB port where passengers can plug-in their flash drives to listen to music from their personal collection on the aircraft's IFE system. Amenity kits with toothpaste, hairbrush, knitted socks, slumber mask and toiletries from BVLGARI are provided on long-haul flights, regardless of aircraft.

On other wide-body aircraft such as the A340-300, the older First Class cabin with seat pitch of 82-inch (210 cm) is sold as Mabuhay Class, alongside other recliner seats with seat pitch of 50-inch (130 cm). There are personal screens but the programming is not AVOD.

Mabuhay Class seats on recently delivered narrow-body aircraft are recliners with a seat pitch of 39 inches (99 cm). The cabins also feature Audio-Video On Demand, and laptop power supply.

Fiesta Class (Economy class)


On long-haul flights, a basic amenity kit with toothpaste, slumber mask and socks is distributed to passengers. Similar to economy class seats in other carriers, the passenger's footrests and tray tables are found in the seat in front of them except for bulkhead and exit seats, where the tray tables are embedded in the seats and footrests are on the floor. A319-100s and A320-200s have drop down overhead LCD screens. All aircraft in the mainline fleet feature audio entertainment to Fiesta Class passengers.

Newly refurbished Boeing 747-400s and brand-new Boeing 777-300s feature a new economy class product also manufactured by Recaro and Weber respectively. Their seats offer a pitch of between 32 and 34 inches and they are upholstered in blue with silver-copper accents. The new economy class offers AVOD and each seat is equipped with 9-inch (230 mm) monitors, mounted either on the seatbacks or armrests (for bulkhead and exit row seats). The new Boeing 777-300s in economy class also feature a USB port that allows passengers to charge portable devices such as their iPOD. Although other widebody aircraft have nearly the same amount of pitch as that in the refurbished Boeing 747s and 777s, there are no in-seat video monitors installed.

In late 2008, Philippine Airlines introduced Econolight, which is its no-frills economy class product. Passengers can travel on domestic and selected regional routes for round-trip fares as low as P488 (for domestic routes) and US$48 (for regional routes; excluding taxes and other fees). While the seat used is the same as PAL's full-service Fiesta Class, at the time of launch, food and headsets were not provided and they had to sit at the back of the aircraft. No physical barriers (i.e. walls or curtains) separate Econolight passengers from full-service Economy class passengers; instead, Econolight passengers were identified with a sticker attached to their seat. However, in November 2009, Econolight was enhanced to provide meals and passengers may already choose their seats at check-in. Still, passengers requiring special assistance may not be handled properly. The inclusion of meals and seat assignments came at the expense of raising the base fares to almost double what it was when it launched. Other restrictions such as the lack of check-through facilities and lounge access for high-tier Mabuhay Miles members still remain though.

Cabin modernization plan
In the second half of 2006, PAL announced a cabin reconfiguration project for its Boeing 747-400 and Airbus A340-300 aircraft. The airline is spending US$85.7 million to remove the first-class section and increase the size of its business featuring cocoon-type lie-flat seats and economy cabins. Also, personal screens with AVOD will be made available comprehensively across both cabin classes. The cabin reconfiguration project began in the third quarter of 2008. The first 747-400 reconfigured plane (RP-C7471) re-entered into service late October 2008. The second reconfigured plane (RP-C7475) was completed in May 2009, and the third (RP-C7472) was completed July 2009. The fourth plane began reconfigured work in early August. Reconfiguration of the carrier's 4 Airbus A340s has been put on hold until further notice as no word has been given on the matter.

Incidents and accidents
Although Philippine Airlines aircraft have been involved in a string of accidents since its founding in 1941, the majority of airline accidents have occurred with propeller aircraft during the early years of operations. Few PAL jet aircraft have been involved in accidents, the most notable being the explosion onboard Philippine Airlines Flight 434, masterminded by al-Qaeda and precursor to the ill-fated Project Bojinka.

Despite this, PAL is known for being the only airline in the Philippines to be accredited by the International Air Transport Association with passing the IATA Operational Safety Audit (IOSA), having been accredited in February 2007.


 * Source: Philippine Airlines Accidents and Incidents, Aviation safety Network.

Hijackings

 * On December 30, 1952, after takeoff from Laoag an armed man forced his way into the cockpit. He pulled .45-caliber pistol and demanded that the plane be brought to Amoy, in mainland China. The captain took over control from the co-pilot and put the plane into a steep dive. The hijacker did not lose his balance and instead shot and killed the captain. The co-pilot took over control and meanwhile the steward had come up to the cockpit to find out what was going on. As he knocked, the hijacker shot him twice through the cockpit door, killing him. The co-pilot changed course to China and continued at 6,000 feet (1,800 m) over the China Sea until two Chinese Nationalists T-6 Harvard planes showed up. Both planes chased the DC-3 and sprayed machine gun fire. The pilot managed to escape until he met with other Nationalist planes, who forced the flight to land at Quemoy. At Quemoy the hijacker was arrested.
 * On November 6, 1968, four hijackers demanded money.
 * On 30 March 1971, six hijackers attempted to hijack a Philippines Airlines BAC One-Eleven in Guangzhou, China.
 * On 11 October 1973, three hijackers surrendered after attempting to hijack a Philippines Airlines BAC One-Eleven in Hong Kong, China.
 * On February 25, 1975, Two hijackers attempted to hijack a Philippines Airlines BAC One-Eleven bound from Davao to Manila. Hijackers surrendered.
 * On October 7, 1975, One hijacker on a Philippines Airlines BAC One-Eleven bound from Davao to Manila demanded to be taken to Libya. Hijacker surrendered.
 * On April 7, 1976, a BAC 1-11 was hijacked by rebels for seven days, demanding money and the release of imprisoned rebels. The aircraft ended up in Benghazi, Libya.
 * On May 23, 1976, Philippine Airlines Flight 116, a BAC One-Eleven en route from Davao to Manila, was hijacked by rebels, demanding $375,000 and a plane to fly them to Libya. The hijackers subsequently detonated a hand grenade in the cabin, which burned the aircraft and killing 10 passengers and 3 hijackers.  The remaining three hijackers were caught and sentenced to death.
 * On July 12, 1980, A hijacker of a Philippine Airlines flight from Manila to Cebu demanded money and wanted to be flown to Libya. The aircraft was stormed and the hijacker arrested.
 * On May 21, 1982 A man with a hand grenade, demanding better conditions for sugar workers and coconut farmers, held 109 people hostage aboard a Philippine Airlines jet bound from Bacolod to Cebu. The plane was on the ground at Cebu. The unidentified hijacker also demanded pay raises for teachers and back pay for veterans.
 * On May 25, 2000, Philippine Airlines Flight 812, en route from Davao to Manila, was hijacked by a man with marital problems. The hijacker was pulled out of the aircraft before arrival by a flight attendant and used a homemade parachute in escaping, with none of the other passengers and crew being injured or killed.